Onsite Medical Front Desk & Records Coordinator

Pro Staff; Chicago (IL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Pet Ins.

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks Program

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff in Chicago, IL is seeking a professional Medical Department Receptionist to support daily administrative operations in a busy workplace health office. This temporary onsite role requires strong customer service, clerical and office support experience.

You will answer calls, manage records, assist with scheduling (MRI), and help with confidential documentation while maintaining a welcoming front desk presence in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Previous clerical, administrative, receptionist, or front office experience.
• Proficiency with Microsoft Office applications.
• Strong organizational, multitasking, and recordkeeping skills.
• Excellent verbal and written communication abilities.
• Ability to handle confidential information with professionalism.
• Medical office, medical assistant (MA), patient care technician (PCT), or healthcare experience preferred.

Responsibilities

• Serve as the front desk point of contact for the Medical Department.
• Answer, screen, and route incoming phone calls while providing excellent customer service.
• Maintain, organize, file, and retrieve medical and employee records as needed.
• Assist with FMLA paperwork collection, processing, and record management.
• Schedule MRI appointments and coordinate follow-up visits.
• Process medical record requests, subpoenas, and documentation while maintaining confidentiality.
• Maintain logs for incoming, outgoing, and transferred records.
• Verify physician statements and support employee-related documentation requests.
• Order office and clerical supplies and maintain inventory levels.
• Coordinate facility-related requests and assist with general office operations.
• Keep work areas organized and ensure smooth day-to-day administrative support.

Skills

Microsoft Office

Organizational skills

Communication skills

Recordkeeping

Confidentiality

Healthcare experience

Education

High School Diploma or GED

Job description

Pro Staff in Chicago, IL is seeking a professional Medical Department Receptionist to support daily administrative operations in a busy workplace health office. This temporary onsite role requires strong customer service, clerical and office support experience.

You will answer calls, manage records, assist with scheduling (MRI), and help with confidential documentation while maintaining a welcoming front desk presence in a healthcare setting.