Onsite Manager

Array; Milwaukee (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Array Corporation is hiring an Onsite Manager to join our growing team in Milwaukee. You will serve as the primary relationship manager for a large on-location talent pool, providing hands-on coaching and performance guidance.

Responsibilities include coaching to performance metrics, monitoring attendance, and resolving issues in real time, while strengthening client confidence through professional presence and proactive feedback.

Qualifications

• Minimum one year of fast-paced work experience within the last four years.
• Experience in onsite, client-facing or account management in staffing/high-volume environments preferred.
• Two years of combined allocation/talent acquisition experience within Array brand preferred.

Responsibilities

• Serve as the primary relationship manager for a high-volume, on-location talent pool with hands-on support and coaching.
• Increase retention and satisfaction by coaching to performance metrics and training.
• Manage attendance, support employee training, and troubleshoot operational issues in real time.
• Strengthen client confidence with a consistent, professional presence.
• Advocate for associates by gathering feedback and guiding actions.
• Control churn by keeping employees engaged and motivated.

Skills

Fast-paced experience

Client-facing

Talent acquisition

Job description

• Minimum one year of "fast-paced" work experience within the last four years is required
• Experience in an onsite, client-facing, or account management capacity within a staffing or high-volume workforce environment preferred
• Two years of combined allocation/talent acquisition experience within an Array brand preferred

Education: Not specified

Type: Full-time; Direct Hire

Schedule: Standard, onsite position

Array Corporation is seeking an Onsite Manager to join our growing and dynamic team!

Core Objectives:

• - Serve as the primary relationship manager for a high-volume, on-location talent pool, providing hands‑on support, coaching, and management to deployed associates
• - Increase retention and satisfaction by coaching to performance metrics, managing attendance, and supporting employee training
• - Facilitate strong employee performance by preparing, coaching, and troubleshooting operational issues in the moment
• - Strengthen client confidence in Array's delivery by maintaining a consistent, professional presence
• - Advocate for and advise associates by gathering and providing meaningful feedback
• - Control churn by implementing strategies to keep employees satisfied, motivated, and engaged

Job Description:

• - Build strong, personal connections with deployed associates through regular engagement and daily availability
• - Set performance expectations from day one and drive performance through coaching, training, and in-the‑moment guidance
• - Monitor and manage attendance, performance, and productivity in real time
• - Investigate and resolve associate concerns in collaboration with the client and internal stakeholders, following through to resolution
• - Recognize and celebrate associate wins and foster a culture of appreciation
• - Serve as the first point of contact for HR- and Risk‑related concerns, including behavioral escalations and policy violations
• - Document coaching conversations, feedback, and incidents accurately in internal systems
• - Support corrective action conversations, terminations, or disciplinary discussions in partnership with leadership and HR
• - Drive real‑time problem solving for timekeeping, badge access, and other daily logistics
• - Coordinate appreciation events and support rollout of new processes, tools, or technologies

Position Requirements:

• - Hard skills: Tech‑savvy and proficient in Microsoft Office tools and internal engagement systems; understanding of a metrics‑driven organization and how to drive performance; ability to quickly learn client systems and integrate with client operations
• - Soft skills: Strong interpersonal presence with the ability to build trust and de‑escalate in real time; organized with strong prioritization skills; confident and calm under pressure with a problem‑solving mindset; comfortable navigating between employee advocacy and business objectives; strong judgment and professionalism in sensitive HR and Risk situations

Array Corporation is a human productivity platform. We unlock Human Productivity in the essential economy to deliver transformative outcomes for talent and industry.

We are proud to be an Equal Employment Opportunity and Aff