Onsite Local Tax Expert & Community Growth Advisor

Intuit, Inc.

Covington (OH)

On-site

USD 33,000 - 48,000

Part time

9 days ago
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Benefits offered by this job

401(k) Matching
Paid sick time
Employee Stock Purchase Plan
E&O Insurance
Employee Assistance Program
Discounts on Intuit products
Marketing support

Job summary

Intuit, Inc. is seeking dedicated TurboTax Local Service Experts to work on-site at TurboTax locations, delivering full-service tax preparation and expert guidance to individuals and small businesses.

You will collaborate with specialists to address complex tax needs and proactively grow the local client base through community outreach. You will engage clients in person and virtually, provide personalized tax planning, and help customers navigate changes in tax laws while leveraging Intuit tools

Qualifications

  • EA/CPA/Attorney credentials with tax prep experience preferred.
  • Active PTIN required by law to file taxes.
  • Minimum of 3 years filing 30+ federal/state individual 1040 returns per tax season using professional software.
  • Willing to upskill into additional service types with training provided by Intuit.
  • onsite presence 20 hours per week, 8:00 AM–5:00 PM local time, Monday–Friday.

Responsibilities

  • Provide hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations.
  • Grow the local TurboTax client base through outreach, grass-roots marketing, referrals, and community partnerships.
  • Connect clients to Bookkeeping, Payroll, Financial planning, or Credit Karma as part of the Intuit ecosystem.
  • Deliver a best-in-class customer experience and help clients achieve financial goals.

Skills

EA/CPA/Attorney credentials
Customer service excellence
Community outreach

Education

Enrolled Agent / CPA / Attorney credentials

Tools

Tax preparation software
CRM tools

Job description

Intuit, Inc. is seeking dedicated TurboTax Local Service Experts to work on-site at TurboTax locations, delivering full-service tax preparation and expert guidance to individuals and small businesses.

You will collaborate with specialists to address complex tax needs and proactively grow the local client base through community outreach. You will engage clients in person and virtually, provide personalized tax planning, and help customers navigate changes in tax laws while leveraging Intuit tools

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