Dynamic Loan Solutions Advisor

OneMain Financial Group; Springfield (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) matching (up to 4%)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist in Springfield, IL. You will listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses while supporting branch goals and compliance.

The role emphasizes multitasking, empathy, and proactive customer engagement across channels. On-site schedule includes Monday to Friday with potential extended hours, offering growth opportunities and employee benefits.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Multitask and adapt to dynamic role demands, delivering timely and efficient service.
• Exceed customer expectations through empathy and results aligned with branch goals.
• Develop new connections and maintain relationships, presenting tailored loan solutions.
• Manage loan life cycle, including collections, while complying with applicable laws and regulations.
• Engage with customers via phone, email, chat and our in-house systems.
• Educate customers on optional insurance products and loan terms so they understand their options.

Skills

Sales

Customer Service

Collections

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist in Springfield, IL. You will listen to customer needs and provide access to friendly, fast, and affordable financing for life’s expenses while supporting branch goals and compliance.

The role emphasizes multitasking, empathy, and proactive customer engagement across channels. On-site schedule includes Monday to Friday with potential extended hours, offering growth opportunities and employee benefits.