Onsite Lab Supervisor: Quality & Ops Lead

Visionworks of America, Inc.; Middletown (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Visionworks of America, Inc. is seeking a Direct Lab Supervisor in Middletown, KY to lead lab operations and drive retail sales by producing eyewear accurate to prescription and meeting our 7 Point Quality Verification standards.

The role emphasizes supervising lab staff, calibrating equipment, and delivering quality products on time. Requirements include HS diploma and 1–5 years of related lab experience, plus strong communication in English. On-site position.

Qualifications

• HS Diploma, GED or equivalent experience required.
• One to five years of related experience required.

Responsibilities

• Routinely verify that all options purchased by the customer are delivered as promised.
• Assist in recruiting, selecting and training of all lab associates on lab equipment and Lab Certification Program techniques as they progress through required certification steps.
• Ensure and verify all lab equipment is calibrated and maintained through maintenance checklists; lens inventory procedures are followed; and lab expenses are kept at within budget. Address equipment malfunctions immediately.
• Communicate and work to achieve store goals with lab associates on a daily, weekly, and monthly basis. Routinely check work orders.
• Assist in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, receipts, inventory levels and supplies.

Skills

Communication skills

Lab Certification

English proficiency

Education

High school diploma or equivalent

Job description

Visionworks of America, Inc. is seeking a Direct Lab Supervisor in Middletown, KY to lead lab operations and drive retail sales by producing eyewear accurate to prescription and meeting our 7 Point Quality Verification standards.

The role emphasizes supervising lab staff, calibrating equipment, and delivering quality products on time. Requirements include HS diploma and 1–5 years of related lab experience, plus strong communication in English. On-site position.