Onsite Lab Client Service & Inventory Coordinator

Talentify; Indianapolis (IN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life Insurance

PTO / Leave

Job summary

Aston Carter is hiring a Contract Client Service Coordinator (General) - Level 1 for an on-site role in Indianapolis, IN. You will coordinate vendors, manage assets and inventory, and serve as the main point of contact for contractors while providing excellent client service.

Ideal candidates will have 2+ years in client service or administrative support, strong MS Office skills, and experience with CMMS systems.

Qualifications

• 2 years of experience in a client service, customer service, administrative support, or related role.
• Strong organizational skills with the ability to manage multiple tasks and schedules.
• Good verbal communication skills for interacting with clients, vendors, and internal teams.
• Good written communication skills for documentation, email correspondence, and data entry.

Responsibilities

• Coordinate laboratory vendors to ensure timely execution of corrective and preventive maintenance activities.
• Escort vendors to and from laboratory areas and other designated spaces within the facility.
• Act as the first point of contact for all third-party contractors and service providers on site.
• Schedule vendor visits and maintain an organized calendar of upcoming activities and maintenance work.
• Tag assets accurately and maintain up-to-date asset records for equipment and inventory.
• Perform inventory activities, including tracking, updating, and reconciling inventory records.
• Submit data updates, additions, and decommissions in the computerized maintenance management system (CMMS).
• Collaborate with internal teams to ensure client requirements are clearly understood and effectively delivered.
• Provide client-facing support by responding to inquiries, addressing basic service issues, and escalating concerns when needed.
• Perform accurate data entry related to customer service, vendor activities, and asset information.
• Maintain clear and professional verbal and written communication with clients, vendors, and internal stakeholders.
• Support general administrative tasks related to client and contract management as assigned.

Skills

Client service

Data entry

Verbal communication

Written communication

MS Office

CMMS

Inventory management

Asset tagging

Education

High school diploma

Tools

CMMS

Microsoft Office

Job description

Aston Carter is hiring a Contract Client Service Coordinator (General) - Level 1 for an on-site role in Indianapolis, IN. You will coordinate vendors, manage assets and inventory, and serve as the main point of contact for contractors while providing excellent client service.

Ideal candidates will have 2+ years in client service or administrative support, strong MS Office skills, and experience with CMMS systems.