Onsite ITTS Supply Chain Coordinator – Fort Worth

NextGen Global Resources; Fort Worth (TX); On-site; USD 70,000 - 77,000; Full time

Job summary

Verizon is seeking a Business Logistics Coordinator III to support ITTS investigations in Fort Worth, onsite. The role focuses on resolving shipping, warehouse, and 3PL issues through cross-functional collaboration with carriers, warehouses, Fraud, Supply Chain, CS, and IT teams.

The position targets roughly 80 tickets resolved daily with high accuracy, in a fast-paced environment, onsite at 2777 E Long Ave, Fort Worth, TX. It is a 30-month contract with full onsite requirements.

Qualifications

• 5–7 years of relevant experience required.
• Strong troubleshooting and problem-solving skills.
• Ability to work effectively in a team environment and foster engagement.
• Aggressive self-starter who can work independently in a dynamic environment.
• Proven ability to organize conflicting priorities.
• Proficiency with Microsoft Word, Excel, and Slack.

Responsibilities

• Investigate and resolve inventory and logistics trouble tickets.
• Research carrier shipping issues, warehouse-related issues, fraudulent claims, and 3PL-related problems.
• Identify fraudulent, carrier-related, warehouse, or systemic issues that may impact customers or Verizon.
• Collaborate with third-party warehouses, carriers, and internal teams.
• Troubleshoot issues and determine appropriate resolutions.
• Manage competing priorities while maintaining daily service-level commitments.
• Resolve an average of 80 tickets per day with accuracy.
• Work independently in a fast-paced environment.
• Communicate effectively with internal and external partners to drive resolution.

Skills

5–7 years of experience

Troubleshooting

Team collaboration

Self-starter

Prioritization

MS Word, Excel, Slack

Tools

Microsoft Word

Excel

Slack

Job description

Verizon is seeking a Business Logistics Coordinator III to support ITTS investigations in Fort Worth, onsite. The role focuses on resolving shipping, warehouse, and 3PL issues through cross-functional collaboration with carriers, warehouses, Fraud, Supply Chain, CS, and IT teams.

The position targets roughly 80 tickets resolved daily with high accuracy, in a fast-paced environment, onsite at 2777 E Long Ave, Fort Worth, TX. It is a 30-month contract with full onsite requirements.