Onsite IT Technician I — Training & Support

bannerhealth; Mesa (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible Schedules

Weekly pay

403(b) Pre-tax retirement

Employee Assistance Program

Wellness program

Discount Entertainment tickets

Restaurant/Shopping discounts

Registry/Per Diem positions do not

Job summary

Banner Health is seeking an IT Technician I to support business planning, execution, and integration in technology areas. The role focuses on customer satisfaction for IT activities and requires documenting issues with IT resources and systems.

The position is onsite at Banner University Medical Center in Phoenix, with a range of benefits and a team-oriented environment. Training junior staff and collaborating across IT departments are key aspects of the role.

Qualifications

• Basic knowledge of standard work routines and IT procedures.
• Ability to troubleshoot information technology issues; respond to internal/external requests.
• Willingness to learn and train junior staff.

Responsibilities

• Maintains knowledge of standard work routines and day-to-day activities.
• Troubleshoots IT issues and responds to requests from internal/external customers.
• Provides service to customers meeting standards and responds promptly to requests.
• Keeps assigned work areas clean and orderly; completes tasks per procedures.
• Maintains current professional and technical knowledge related to the healthcare IT field.

Skills

Customer service

Infrastructure knowledge

Hardware maintenance

Team training

Job description

Banner Health is seeking an IT Technician I to support business planning, execution, and integration in technology areas. The role focuses on customer satisfaction for IT activities and requires documenting issues with IT resources and systems.

The position is onsite at Banner University Medical Center in Phoenix, with a range of benefits and a team-oriented environment. Training junior staff and collaborating across IT departments are key aspects of the role.