IT Technician I - Onsite Healthcare IT Support

Banner Health; Tucson (AZ); On-site; USD 25,000 - 33,000; Part time

Job summary

Banner Health is hiring an IT Technician I for an on-site role at Banner University Medical Center - Tucson. This part-time position supports hardware, software, and network needs while delivering high-quality customer service.

The role emphasizes teamwork, training junior staff, and coordinating with IT departments to resolve issues quickly and effectively, within a fast-paced healthcare environment.

Qualifications

• Basic knowledge of desktop hardware, mobile devices, and network connectivity.
• Familiarity with Microsoft Office 365 applications is required.
• Ability to troubleshoot information technology issues and communicate clearly.
• Strong written and verbal communication with customers and teams.

Responsibilities

• Troubleshoot IT issues following established guidelines and procedures.
• Provide frontline IT support for hardware, software, and connectivity needs.
• Assist in training junior team members and coordinating with other IT departments.
• Maintain organized work areas and document issues accurately.

Skills

Communication skills

Customer service

Problem solving

Education

High school diploma or GED

Tools

Desktop hardware

Mobile devices

Networking basics

Windows OS

Office 365

Job description

Banner Health is hiring an IT Technician I for an on-site role at Banner University Medical Center - Tucson. This part-time position supports hardware, software, and network needs while delivering high-quality customer service.

The role emphasizes teamwork, training junior staff, and coordinating with IT departments to resolve issues quickly and effectively, within a fast-paced healthcare environment.