IT Technician I - Onsite Tech, Training & Support

Banner Health; Mesa (AZ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Weekly pay

401(k) / pre-tax retirement

Employee Assistance Program

Wellness program

Job summary

Banner Health is seeking an IT Technician I to support business planning, tactical execution, and integration in the technology area. The role focuses on ensuring customer satisfaction for IT activities and supporting desktop, mobile devices, networks, and applications.

The position is onsite, with standard hours; it involves responding to customer requests, documenting issues, and collaborating with IT teams to resolve problems and maintain systems in a healthcare environment.

Qualifications

• Minimum high school diploma or GED required.
• Able to troubleshoot a range of IT issues and communicate with customers effectively.
• Strong organizational and presentation skills to engage non-technical audiences.

Responsibilities

• Support and assist with IT operations in a fast-paced environment.
• Respond to customer inquiries related to hardware maintenance and software applications.
• Coordinate with IT departments to resolve issues and fulfill system-defined objectives.
• Maintain a clean and organized work area and follow standard procedures.

Skills

Troubleshooting

Communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

Banner Health is seeking an IT Technician I to support business planning, tactical execution, and integration in the technology area. The role focuses on ensuring customer satisfaction for IT activities and supporting desktop, mobile devices, networks, and applications.

The position is onsite, with standard hours; it involves responding to customer requests, documenting issues, and collaborating with IT teams to resolve problems and maintain systems in a healthcare environment.