Onsite IT Support & Systems Admin (Part-Time)

JLSa2 Therapeutics, Inc.; South San Francisco (CA); On-site; USD 52,000 - 83,000; Part time

Job summary

JLSa2 Therapeutics, Inc. is seeking a hands-on IT professional to support a growing team in South San Francisco. The role starts at approximately 4 hours per day onsite (9am-1pm or 10am-2:30pm) and will transition to full-time as the company scales.

You will handle Level 1-3 IT support, configure workstations, manage accounts, administer Microsoft 365, and assist with lab instrument PCs. This position emphasizes independence and teamwork in a regulated biotech environment.

Qualifications

• 4 year degree in relevant coursework.
• 3+ years IT support experience across help desk and systems administration.
• Solid knowledge of Windows and macOS, Active Directory or Entra ID, and cloud productivity platforms.
• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
• Strong troubleshooting skills and ability to explain technical issues clearly to non-technical users.
• Self-directed and comfortable working independently.
• Reliable transportation and ability to be onsite daily.

Responsibilities

• Provide Level 1 through Level 3 technical support for staff, in person.
• Set up, configure, and maintain workstations, laptops, printers, and peripherals.
• Manage user accounts, permissions, and onboarding/offboarding.
• Administer Microsoft 365, including email, file sharing, and security settings.
• Support network infrastructure including switches, firewalls, Wi-Fi, and VPN.
• Troubleshoot and support lab equipment, instrument PCs, and connected systems.
• Maintain backups, patching, endpoint protection, and asset inventory.
• Document procedures and work with outside vendors and service providers as needed.
• Help support data integrity and compliance practices in a regulated environment.

Skills

IT support

Windows

macOS

Active Directory

Entra ID

Networking basics

Troubleshooting

Independent worker

Education

Bachelor's degree

Tools

Microsoft 365

Job description

JLSa2 Therapeutics, Inc. is seeking a hands-on IT professional to support a growing team in South San Francisco. The role starts at approximately 4 hours per day onsite (9am-1pm or 10am-2:30pm) and will transition to full-time as the company scales.

You will handle Level 1-3 IT support, configure workstations, manage accounts, administer Microsoft 365, and assist with lab instrument PCs. This position emphasizes independence and teamwork in a regulated biotech environment.