Onsite IT Support Specialist for Banking Client (Contract)

JMARK Business Solutions, Inc.; Seneca (SC); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Travel assistance may be available

Job summary

JMARK Business Solutions Inc. is seeking a temporary IT Support Specialist Contractor to be the onsite IT resource for a Banking Client in Seneca, KS.

The assignment starts immediately and runs until October 1, 2026, with travel assistance potentially available for candidates outside the immediate area. Responsibilities include day-to-day IT/Desktop support for ~125 users, liaison with contracted IT and vendor software support, and delivering courteous service to staff and clients.

Qualifications

• Minimum of one year working in a technical operating capacity.
• Experience in help desk tickets or desktop support preferred.
• Experience in health/medical related environment preferred.
• Windows Server experience is a plus.
• Active Directory experience preferred.
• High School graduate or equivalent required.
• Excellent organizational and analytical skills.
• Understanding of data security and confidentiality policies and procedures.
• Exceptional customer service skills.

Responsibilities

• Provide day-to-day IT/Desktop functions for an environment of approximately 125 users.
• Serve as liaison with contracted IT company and vendor software support companies.
• Responds to IT requests through calls, emails, and tickets.
• Assist team members with resolving IT issues.
• Assist Clients with exceptional customer service with their personal phones, laptops, tablets, etc.
• Assist with hardware issues: desktops, laptops, copiers, printers, and peripherals.
• Research and provide accurate information to team members with solutions.
• Enhance organization and IT department's reputation by taking ownership of new requests and adding value.
• Assist in developing systems and procedures to deliver quality service to end users.
• Update job knowledge by participating in educational opportunities.
• Other duties as assigned.

Skills

Organizational skills

Analytical skills

Customer service skills

Education

High School graduate

Job description

JMARK Business Solutions Inc. is seeking a temporary IT Support Specialist Contractor to be the onsite IT resource for a Banking Client in Seneca, KS.

The assignment starts immediately and runs until October 1, 2026, with travel assistance potentially available for candidates outside the immediate area. Responsibilities include day-to-day IT/Desktop support for ~125 users, liaison with contracted IT and vendor software support, and delivering courteous service to staff and clients.