Onsite IT Technician for Banking Client

JMARK Business Solutions, Inc.; Tulsa (OK); On-site; USD 49,000 - 60,000; Full time

Job summary

JMARK Business Solutions, Inc. is seeking an onsite System Administrator I to serve a banking client. You will be the primary JMARK contact for technology needs at the client location, providing hands-on and remote support while collaborating with the JMARK technical team.

You will troubleshoot a range of issues, maintain systems, document activities, and build strong relationships with client staff. This role emphasizes customer service, ownership, and professional IT support within a banking

Qualifications

• Solid foundation in IT with ability to communicate technical info to nontechnical users.
• Experience delivering on-site and remote end-user support.
• Familiarity with Windows OS, Office 365, VPNs, and basic network devices.

Responsibilities

• Provide responsive on-site and remote support to end users.
• Document issues and resolutions clearly in ticketing and PSA/RMM tools.
• Support Windows desktops, Office 365, VPN, printers, and basic networking.
• Maintain client network infrastructure and assist with deployments.

Skills

Windows support

Office 365

VPN troubleshooting

Networking basics

Customer communication

Independent work

Tools

ConnectWise

Cisco Meraki

RMM tools

Job description

JMARK Business Solutions, Inc. is seeking an onsite System Administrator I to serve a banking client. You will be the primary JMARK contact for technology needs at the client location, providing hands-on and remote support while collaborating with the JMARK technical team.

You will troubleshoot a range of issues, maintain systems, document activities, and build strong relationships with client staff. This role emphasizes customer service, ownership, and professional IT support within a banking