Onsite IT Support Specialist: End-User Tech & Access

Airvac, Inc.; New Brighton (MN); Sur place; USD 55 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical and Prescription DrugInsurance

Dental Insurance

401(k) Plan - 5% Employer Match

Health Spending Account (HSA)

Vision Insurance

Flexible Spending Account (FSA)

Résumé du poste

Johnson Screens is seeking an IT Client Support Specialist to deliver Tier 1 and 2 end-user support in an in-office environment, supporting Windows desktops, laptops, and Microsoft 365 across office and manufacturing settings.

The role manages user accounts, onboarding/offboarding, and IT asset inventory, with occasional travel to other locations. Core hours are 8:00 AM–5:00 PM, Monday–Friday, with after-hours support as needed.

Qualifications

• Associate degree in Information Technology or equivalent experience.
• Strong knowledge of Windows, Microsoft 365, Active Directory, Entra ID, and device management.
• Experience with account administration, software deployment, and troubleshooting.
• Excellent customer service and communication skills.
• Willingness to travel occasionally with a valid driver’s license.
• Ability to lift up to 50 pounds.

Responsabilités

• Provide Tier 1 and Tier 2 technical support for end-user devices.
• Administer user accounts and access in Active Directory and Entra ID.
• Manage onboarding/offboarding, device provisioning, and licensing.
• Maintain IT assets, inventory, and documentation.
• Support Windows desktops, laptops, printers, and Microsoft 365 apps.

Connaissances

Windows OS

Microsoft 365

Active Directory

Entra ID

Endpoint management

Mobile devices

Printers

IT asset management

Customer service

Communication

Formation

Associate degree in Information Technology

Outils

Microsoft Intune

Description du poste

Johnson Screens is seeking an IT Client Support Specialist to deliver Tier 1 and 2 end-user support in an in-office environment, supporting Windows desktops, laptops, and Microsoft 365 across office and manufacturing settings.

The role manages user accounts, onboarding/offboarding, and IT asset inventory, with occasional travel to other locations. Core hours are 8:00 AM–5:00 PM, Monday–Friday, with after-hours support as needed.