Onsite IT Support Specialist: End-User & Asset Expert

Acosta Group; Chesterfield (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Acosta Group is seeking an IT Support Specialist to serve as the on-site face of IT in Missouri. You will own deployment, configuration, inventory, and lifecycle support of enterprise technology assets while providing hands-on assistance across hardware, software, and network environments.

The role partners with associates and IT teams to maintain a reliable and secure technology environment. This is a full-time, onsite position based in St.

Responsibilities

• Provide hands-on technical support for hardware, software, and network issues.
• Troubleshoot and resolve incidents; escalate when needed.
• Communicate clearly with non-technical users to diagnose problems.
• Collaborate with IT teams to ensure seamless operations.
• Manage support tickets and maintain documentation.
• Update IT policies and procedures as technology evolves.
• Support IT projects and asset inventory management.
• Maintain security best practices and compliance.

Skills

Technical support

ITSM tools

Documentation

Security practices

Asset management

Tools

ITSM tools

Job description

Acosta Group is seeking an IT Support Specialist to serve as the on-site face of IT in Missouri. You will own deployment, configuration, inventory, and lifecycle support of enterprise technology assets while providing hands-on assistance across hardware, software, and network environments.

The role partners with associates and IT teams to maintain a reliable and secure technology environment. This is a full-time, onsite position based in St.