Onsite IT Support Coordinator (Part-Time)

SpringHill Camps; Michigan; On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

SpringHill Camps in Evart, MI is seeking an IT Coordinator to provide dependable onsite technology support for staff and operations. The role focuses on user support, account administration, hardware deployment, network support, and documentation to keep systems reliable.

You will manage helpdesk tasks, onboarding and termination, computer maintenance, email administration, printers, network infrastructure and vendor coordination while maintaining security controls.

Qualifications

• > 3–5 years of IT support or similar role.
• Experience supporting Microsoft 365, Windows computers, user accounts, networks and printers.
• Working knowledge of cybersecurity, endpoint protection, backups and access controls.

Responsibilities

• Serve as the primary onsite contact for routine IT support requests.
• Troubleshoot computers, printers, phones, software and connectivity issues.
• Manage user accounts, email access, permissions, onboarding and offboarding.
• Prepare, configure and deploy computers, mobile devices and related equipment.
• Provide clear, patient technology support to staff with varying levels of technical experience.
• Maintain helpdesk records and communicate progress on open issues.
• Monitor and support wired and wireless networks, servers, printers and phone systems.
• Assist with equipment purchasing, inventory, setup, maintenance and replacement.
• Support backup processes, endpoint protection, patching and cybersecurity controls.
• Assist with security cameras, gate-access systems and other operational technology.
• Coordinate with outside vendors and managed service providers when specialized support is needed.
• Maintain accurate system, equipment and process documentation

Skills

IT support experience

Microsoft 365

Windows administration

Network knowledge

Cybersecurity basics

Tools

Microsoft 365

Windows OS

Printer management

Job description

SpringHill Camps in Evart, MI is seeking an IT Coordinator to provide dependable onsite technology support for staff and operations. The role focuses on user support, account administration, hardware deployment, network support, and documentation to keep systems reliable.

You will manage helpdesk tasks, onboarding and termination, computer maintenance, email administration, printers, network infrastructure and vendor coordination while maintaining security controls.