Onsite IT Service Technician — Govt Network and Support

GovCIO; West Chatsworth (CA); On-site; USD 29,000 - 41,000; Full time

Job summary

GovCIO is hiring an IT Service Technician to provide onsite support for a federal customer in Chatsworth, CA. The role requires obtaining certifications such as A+, ITIL Foundation, HDI, and one of Security+, Network+, or Server+ within six months.

Travel for site coverage may be required. The technician will install, troubleshoot, and maintain IT systems, coordinate with support teams, and ensure devices are encrypted and properly configured.

Qualifications

• US citizen with ability to obtain Public Trust Clearance
• onsite IT service technician for a federal customer in Chatsworth, CA is required
• willingness to travel occasionally for site coverage
• strong technical proficiency and problem-solving skills

Responsibilities

• Provide onsite IT support for a federal customer and coordinate with support teams
• Install, troubleshoot and maintain a wide range of products and equipment
• Deliver services in technical support, systems refresh, and software integration
• Perform routine system maintenance including hardware configurations and OS patches
• Manage on-call support via ServiceNow and remote troubleshooting for telework users

Skills

US Citizenship

High School Diploma

Technical proficiency

Strong problem-solving

Education

High School Diploma or equivalent

Microsoft Operating Systems Certification

CompTIA Network+

CompTIA A+

CompTIA Server+

CompTIA Security+

Tools

SCCM

Job description

GovCIO is hiring an IT Service Technician to provide onsite support for a federal customer in Chatsworth, CA. The role requires obtaining certifications such as A+, ITIL Foundation, HDI, and one of Security+, Network+, or Server+ within six months.

Travel for site coverage may be required. The technician will install, troubleshoot, and maintain IT systems, coordinate with support teams, and ensure devices are encrypted and properly configured.