Onsite IT Service Technician – Fort Worth

Insight Public Sector; Fort Worth (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Insight Public Sector is hiring an Associate IT Service Technician for our Fort Worth, TX office. This onsite role runs 6:00am - 2:30pm CST with a pay of $20.00/hr.

You will complete lab orders, follow ISO policies, and sign off on work instructions, ensuring accuracy and timely delivery. Responsibilities include verifying part quantities, unpacking orders in ERP, shipping label creation, and maintaining a clean, safe work area.

Qualifications

• High School Education or equivalent.
• The ability to multitask with strong organization and time management skills.
• Must be able to respond effectively to inquiries or complaints within a timely fashion.
• A basic understanding of computer operating systems.
• Must possess good problem-solving skills.
• Knowledge SAP preferred.
• Ability to adhere to tight (SLA) Service Level Agreements.
• Willingness to learn on the go.

Responsibilities

• Verify/Count all parts and QTYs listed on each pick list order before placing on the bench.
• Continuously check ERP system to systematically unpack the order.
• Follow work instructions to completion.
• Notify their manager immediately of any non-conforming product and/or discrepancies in work instructions.
• Responsible for shipping label creation and application to packaging.
• Close out orders by recording order tracking information and other pertinent information in the system.
• Maintain cleanliness of work area.
• Adhere to safety standards, immediately correcting or reporting any unsafe conditions
• Notify manager once work is complete to be assigned next tasks.
• Perform other duties as assigned.

Skills

Multitasking

Time management

Problem solving

Respond to inquiries

Willingness to learn

Education

High School Education or equivalent

Tools

SAP

Job description

Insight Public Sector is hiring an Associate IT Service Technician for our Fort Worth, TX office. This onsite role runs 6:00am - 2:30pm CST with a pay of $20.00/hr.

You will complete lab orders, follow ISO policies, and sign off on work instructions, ensuring accuracy and timely delivery. Responsibilities include verifying part quantities, unpacking orders in ERP, shipping label creation, and maintaining a clean, safe work area.