Onsite IT Service Ops Technician – 1-Year Contract

AppleOne; Tallahassee (FL); On-site; USD 31,000 - 44,000; Full time

Job summary

AppleOne Employment Services is seeking an IT Service Operations Technician for a 1-year contract in Tallahassee, FL. This onsite role focuses on delivering reliable desktop and IT support to a corporate environment.

The technician will respond to requests, identify incidents, and provide timely solutions for internal customers including executive-level users. Independent work within a professional IT operations team emphasizes responsive support and continuous improvement.

Qualifications

• Associate degree in Computer Science, Information Technology, or related field, or 2 years of relevant experience.
• 3–5 years of relevant IT support or desktop support experience preferred based on role level.
• Intermediate knowledge of user application packages, OSs, networks, and platforms.

Responsibilities

• Respond to customer requests and resolve incidents related to information systems, desktop hardware, software, applications, and services.
• Troubleshoot, identify, isolate, and resolve technical problems in a timely and accurate manner.
• Provide desktop support including setup, provisioning, delivery, moves, adds, changes, and deletes.
• Support corporate customers and executive-level users with a high level of professionalism and customer service.
• Prioritize work assignments, coordinate support activities, and manage workload with minimal onsite supervision.
• Stay current with emerging technologies and apply technical knowledge to improve support outcomes.

Skills

Desktop support

OS troubleshooting

Network support

Executive support

Communication

Provisioning/setup

Education

Associate degree or 2 years experience

Tools

MACD processes

Job description

AppleOne Employment Services is seeking an IT Service Operations Technician for a 1-year contract in Tallahassee, FL. This onsite role focuses on delivering reliable desktop and IT support to a corporate environment.

The technician will respond to requests, identify incidents, and provide timely solutions for internal customers including executive-level users. Independent work within a professional IT operations team emphasizes responsive support and continuous improvement.