Onsite IT Project & Deployment Lead

NetTech, LLC; Monroe (LA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with matching

Paid time off

Job summary

NetTech is seeking a hands-on technology professional for a project-focused role to deploy and configure desktops, laptops, and end-user tech in client environments. You will perform Microsoft 365 migrations, Intune/Entra ID configurations, and network installations while documenting findings for quotes and planning.

You will work onsite, coordinate with clients, vendors, and internal teams, and ensure thorough documentation and project handoff.

Qualifications

• 3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role — MSP experience strongly preferred.
• Strong working knowledge of Microsoft 365, Entra ID, Intune, and Defender
• Hands-on experience with SonicWall and Ubiquiti UniFi platforms
• Experience working in ConnectWise Manage and/or ConnectWise Sell
• Exceptional communication skills — this is non-negotiable. Clear Slack updates, thorough ticket notes, and professional client interaction are core expectations of this role
• Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail
• Comfortable in a fast-paced environment that requires frequent context switching between client environments and issue types
• Self-motivated with the ability to prioritize and execute independently
• Reliable personal transportation and willingness to travel regularly to the Shreveport and Little Rock markets

Responsibilities

• Deploy, configure, and install desktops, laptops, and other end-user technology
• Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects
• Deploy and configure Microsoft Intune, Entra ID, Conditional Access, and Defender solutions
• Install and configure SonicWall firewalls, UniFi switches, wireless access points, and network infrastructure
• Perform workstation refreshes, hardware deployments, and operating system migrations
• Assist with server, virtualization, and cloud infrastructure projects
• Coordinate implementation activities with clients, vendors, and internal teams
• Validate completed work and confirm documentation is accurate before project handoff
• Conduct technology assessments during client onboarding
• Document network, workstation, server, and Microsoft 365 environments
• Identify infrastructure deficiencies, security risks, and technology gaps
• Help create remediation recommendations and project scopes
• Support technology alignment initiatives and standards compliance reviews
• Work with our vCIO and Client Success teams to identify improvement opportunities
• Produce accurate discovery documentation used for quotes and strategic planning
• Keep accurate, detailed notes in ConnectWise Manage
• Give project stakeholders proactive status updates
• Document client environments to Nettech standards
• Communicate professionally with clients, vendors, and internal teams
• Keep all project and onboarding documentation current and complete
• Move between project work, discovery, onboarding, and remediation efforts

Skills

Microsoft 365

Entra ID

Intune

Defender

ConnectWise Manage

ConnectWise Sell

SonicWall

Ubiquiti UniFi

Communication

Documentation

Time management

Tools

SonicWall

Ubiquiti UniFi

Job description

NetTech is seeking a hands-on technology professional for a project-focused role to deploy and configure desktops, laptops, and end-user tech in client environments. You will perform Microsoft 365 migrations, Intune/Entra ID configurations, and network installations while documenting findings for quotes and planning.

You will work onsite, coordinate with clients, vendors, and internal teams, and ensure thorough documentation and project handoff.