IT Project Engineer

New Charter, LLC; Monroe (LA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

Paid time off

Job summary

Nettech is seeking a hands-on technology professional for project-focused work onsite in Monroe, LA. You will deploy and configure desktops, manage M365 migrations, and implement Intune, Entra ID, and Defender solutions while documenting thoroughly.

You will coordinate with clients and internal teams, perform site discovery, and help with server/virtualization projects. Frequent travel to Shreveport and Little Rock is required.

Qualifications

• 3–5 years in a Tier 2/3, professional services engineering role (MSP preferred).
• Strong Microsoft 365, Entra ID, Intune, Defender knowledge required.
• Experience with SonicWall and UniFi platforms a plus.

Responsibilities

• Deploy, configure, and install end-user tech on site.
• Migrate Microsoft 365 tenants and perform modernization projects.
• Configure Intune, Entra ID, Conditional Access, Defender in client envs.
• Assist with network devices and infrastructure installations.
• Coordinate activities with clients, vendors and internal teams.
• Document work and validate before project handoff.

Skills

3-5 years experience

Microsoft 365

Entra ID

Intune

Defender

Strong communication

High-volume queue management

Education

Microsoft role-based certs (MS-900, MD-102, AZ-104)

CompTIA Network+ or Security+

SonicWall SNSA or SNSPE

Ubiquiti UEWA or UENP

Tools

ConnectWise Manage

ConnectWise Sell

SonicWall

Ubiquiti UniFi

Job description

Nettech, a New Charter company, is looking for a hands-on technology professional to join our team in a project-focused role. You’ll spend most of your time deploying and configuring technology, from new client onboardings and PC deployments to Microsoft 365 migrations and network installs. You’ll also help us understand each new client’s environment through discovery work. If you like being onsite, can quickly size up an unfamiliar environment, and take pride in thorough documentation, this role is for you. **Responsibilities** **Projects & Implementations*** Deploy, configure, and install desktops, laptops, and other end-user technology* Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects* Deploy and configure Microsoft Intune, Entra ID, Conditional Access, and Defender solutions* Install and configure SonicWall firewalls, UniFi switches, wireless access points, and network infrastructure* Perform workstation refreshes, hardware deployments, and operating system migrations* Assist with server, virtualization, and cloud infrastructure projects* Coordinate implementation activities with clients, vendors, and internal teams* Validate completed work and confirm documentation is accurate before project handoff **Client Onboarding & Discovery*** Conduct technology assessments during client onboarding* Document network, workstation, server, and Microsoft 365 environments* Identify infrastructure deficiencies, security risks, and technology gaps* Help create remediation recommendations and project scopes* Support technology alignment initiatives and standards compliance reviews* Work with our vCIO and Client Success teams to identify improvement opportunities* Produce accurate discovery documentation used for quotes and strategic planning **Documentation & Communication*** Keep accurate, detailed notes in ConnectWise Manage* Give project stakeholders proactive status updates* Document client environments to Nettech standards* Communicate professionally with clients, vendors, and internal teams* Keep all project and onboarding documentation current and complete **Ideal Candidates** * Enjoys working onsite and hands-on with technology* Can walk into a new environment and quickly assess what’s there* Takes ownership of projects from start to finish* Communicates clearly with clients and teammates* Writes thorough documentation without being asked* Moves comfortably between project work, discovery, onboarding, and remediation efforts* Wants to grow into senior project, solutions, or vCIO-oriented responsibilities **Qualifications**## * 3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role — MSP experience strongly preferred* Strong working knowledge of Microsoft 365, Entra ID, Intune, and Defender* Hands-on experience with SonicWall and Ubiquiti UniFi platforms* Experience working in ConnectWise Manage and/or ConnectWise Sell* **Exceptional communication skills — this is non-negotiable.** Clear Slack updates, thorough ticket notes, and professional client interaction are core expectations of this role* Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail* Comfortable in a fast-paced environment that requires frequent context switching between client environments and issue types* Self-motivated with the ability to prioritize and execute independently* Reliable personal transportation and willingness to travel regularly to the Shreveport and Little Rock markets ## Certifications (Preferred)* Microsoft role-based certifications (MS-900, MD-102, AZ-104, etc.)* CompTIA Network+ or Security+* SonicWall SNSA or SNSPE* Ubiquiti UEWA or UENP **Compensation*** Salary starting at **$55,000** based on experience* Benefits including medical, dental, and vision insurance, 401k with matching, and responsible time off plan.