Onsite IT Operations Specialist: Real-Time Systems

Aquent; Scottsdale (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Aquent is seeking an IT Operations Specialist to support our client's Technical Operations in a secure, fast-paced environment in Scottsdale, AZ. This on-site role focuses on documenting real-time workflows, identifying bottlenecks, and coordinating with Operations, DevOps, Infrastructure, and Engineering teams.

You will shadow live processes, map dependencies, draft clear documentation, and communicate findings to both technical and non-technical stakeholders.

Qualifications

• Strong technical documentation abilities.
• Excellent communication and interpersonal skills.
• Hands-on experience in at least two areas: Windows workstation support, real-time operations, TCP/IP networking, or web/app troubleshooting.

Responsibilities

• Shadow and document live operational workflows, dependencies, and system interactions.
• Map complex technical processes to identify bottlenecks and inefficiencies.
• Coordinate with Operations, DevOps, Infrastructure, and Engineering teams to streamline workflows.

Skills

Tech documentation

Communication

Windows support

Real-time ops

Networking

Web troubleshooting

Job description

Aquent is seeking an IT Operations Specialist to support our client's Technical Operations in a secure, fast-paced environment in Scottsdale, AZ. This on-site role focuses on documenting real-time workflows, identifying bottlenecks, and coordinating with Operations, DevOps, Infrastructure, and Engineering teams.

You will shadow live processes, map dependencies, draft clear documentation, and communicate findings to both technical and non-technical stakeholders.