Onsite IT Infrastructure Engineer – Teams & R&D

The Chemours Company; Delaware; On-site; USD 74,000 - 116,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits Packages

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity Initiat

Job summary

The Chemours Company is seeking an IT Infrastructure Specialist to join our Information Technology team at the Discovery Hub in Newark, Delaware. This on-site role supports a range of technologies and partners with scientists and engineers to enable research and innovation.

Responsibilities include PC lifecycle management, software deployment, user training, and documentation. Candidates should have an Associate’s degree or equivalent experience and 3+ years of IT support in a corporate setting.

Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field or equivalent experience.
• 3+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.

Responsibilities

• Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
• Install, configure, and test computer software, applications, and upgrades on company-issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and network connections.
• Provide training to end-user support resources and employees on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, and process workflows across all support areas.
• Serve as a customer advocate, ensuring user needs are understood, addressed, and resolved to satisfaction.
• Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Town Hall setups.
• Partner with scientists, engineers, and business teams in an R&D environment to enable research and innovation.
• Perform physical tasks, including lifting up to 50 pounds, as needed.
• Role is required to be 100% on site/in person.

Skills

Customer service

Communication

Team collaboration

Problem solving

Education

Associate’s degree in Information Technology or related field

Tools

Microsoft 365/Office 365

Windows 10/11

Intune/Config Manager

Job description

The Chemours Company is seeking an IT Infrastructure Specialist to join our Information Technology team at the Discovery Hub in Newark, Delaware. This on-site role supports a range of technologies and partners with scientists and engineers to enable research and innovation.

Responsibilities include PC lifecycle management, software deployment, user training, and documentation. Candidates should have an Associate’s degree or equivalent experience and 3+ years of IT support in a corporate setting.