Onsite IT Field Technician — Travel + Vehicle Provided

The Reynolds and Reynolds Company

Anaheim (CA)

On-site

USD 52,000 - 76,000

Full time

5 days ago

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Benefits offered by this job

Company vehicle

401(k) matching

Health insurance

Paid holidays

Paid vacation

Sick days

Job summary

The Reynolds and Reynolds Company is seeking an IT Onsite Field Technician to deliver hands-on IT support for automotive dealerships nationwide. You will be the first line of contact onsite, solving hardware, network, and software issues while maintaining excellent customer service and building client relationships.

A professional, personable demeanor is essential to thrive in a fast-paced environment. Responsibilities include coordinating installations, deploying new equipment, collaborating

Qualifications

Experience in IT support roles with strong customer service.
Familiar with Windows Server, AD and network basics.
Practical knowledge of cloud suites and remote monitoring software.

Responsibilities

Resolve on-site hardware, software, and network issues.
Collaborate with help-desk for effective problem solving.
Installations scheduling and equipment deployment.
Provide excellent customer service and client rapport.

Skills

Customer service

Attention to detail

Communication skills

Multi-tasking

Education

Technical associate degree

Equivalent experience

Tools

Windows Active Directory

Microsoft Windows Server

RMM software

Cisco networking

Office 365

GSuite

VoIP systems

Printer troubleshooting

Network troubleshooting

Job description

A professional, personable demeanor is essential to thrive in a fast-paced environment. Responsibilities include coordinating installations, deploying new equipment, collaborating

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