Onsite IT Equipment & Asset Services Technician

UAB group; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

UAB in Birmingham, AL seeks an Information Technology Client Equipment Services Technician-ENT to provide IT equipment services, incident resolution, and asset management for administrators, faculty, staff, and students. The role includes preparing equipment, assigning asset tags, and managing inventory to meet SLA expectations.

The position requires an Associate's degree and 1 year of related experience; on-site work with a day shift, and a commitment to ITSM accuracy and process adherence.

Qualifications

• Associate's degree in Information Systems, Computer Science, or a related field required.
• 1 year of related experience required; work experience may substitute education.

Responsibilities

• Responds to service requests for IT equipment, asset tagging, and cellular/wireless services; escalates as needed.
• Prepares IT equipment for use and configures UAB-owned equipment; troubleshoots and coordinates repairs.
• Assists with warehouse operations: receiving, inventory recording, and physical counts.

Skills

Problem-solving

Customer service

Education

Associate's degree in Information Systems or related field

Job description

UAB in Birmingham, AL seeks an Information Technology Client Equipment Services Technician-ENT to provide IT equipment services, incident resolution, and asset management for administrators, faculty, staff, and students. The role includes preparing equipment, assigning asset tags, and managing inventory to meet SLA expectations.

The position requires an Associate's degree and 1 year of related experience; on-site work with a day shift, and a commitment to ITSM accuracy and process adherence.