IT Asset & Equipment Services Technician - Onsite

UAB group; University (FL); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

University of Alabama at Birmingham (UAB) seeks an INFORMATION TECHNOLOGY CLIENT EQUIPMENT SERVICES TECHNICIAN-ENT to provide accurate IT client equipment services to administrators, faculty, staff, and students. Responsibilities include incident resolution, request fulfilment, inventory management, and ensuring SLA alignment.

Assist with equipment preparation, configuration, and vendor coordination. A focus on data accuracy in ITSM and warehouse operations is essential for daily compliance.

Competenze

• Associate's degree in Information Systems, Computer Science, or a related field is required, with one year of related experience preferred.
• Work experience may substitute for education requirement.

Mansioni

• Responds to service requests for IT equipment, asset tagging, and cellular services with ownership through resolution.
• Prepares and configures IT equipment, troubleshoots, repairs, and coordinates vendor repair when needed.
• Assists with warehouse operations: receiving, inventory records, physical counts.
• Performs administrative duties: scanning documents, scheduling, shipping and receiving packages.
• Maintains accurate incident and asset data in ITSM tool.
• Performs other duties as assigned.

Conoscenze

Problem solving

Customer service

Warehouse receiving

Formazione

Associate's degree in Information Systems, Computer Science, or a Related Field

Descrizione del lavoro

University of Alabama at Birmingham (UAB) seeks an INFORMATION TECHNOLOGY CLIENT EQUIPMENT SERVICES TECHNICIAN-ENT to provide accurate IT client equipment services to administrators, faculty, staff, and students. Responsibilities include incident resolution, request fulfilment, inventory management, and ensuring SLA alignment.

Assist with equipment preparation, configuration, and vendor coordination. A focus on data accuracy in ITSM and warehouse operations is essential for daily compliance.