Onsite IT Buildout & Security Support

Nooks; Virginia (MN); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Travel reimbursement

Job summary

Nooks is building classified infrastructure across multiple markets and needs an IT Support Specialist to stand up new sites. You will deploy workstations, cabling, and peripherals, then support both classified and unclassified systems while documenting every step.

Role requires 1–2 years in IT support or sysadmin with DoD exposure preferred, Windows/Linux basics, and DoD/IA certification progress. Travel ~25% and strong teamwork are expected.

Qualifications

• 1–2 years of IT support, helpdesk, or system administration; cleared-environment preferred.
• IAT Level I/II information assurance baseline certification required or to be obtained within 6 months.
• Foundational knowledge of Windows and Linux, networking, and troubleshooting practices.
• Familiarity with account management, permissions, patching, and basic system administration.
• Willingness and physical ability to perform site buildout work and travel ~25%.
• Strong documentation skills and clear communication with users at all levels.
• Eligibility to work in the United States and ability to obtain security clearance.

Responsibilities

• Site Buildout & hardware: stand up IT for new sites, deploy workstations, mount monitors, cabling, peripherals.
• Rack and cable servers and network gear under senior direction, verify builds against baselines.
• Track hardware lifecycle: receiving, imaging, inventory, disposal per DoD standards.
• End-User Support: Tier I/II support across classified and unclassified systems, troubleshoot issues.
• Document handoffs and escalate to senior staff; support devices, peripherals, and VTC equipment.
• System Administration Foundations: account creation, permissions, patching, onboarding/offboarding.
• Documentation & Compliance: maintain records, follow DoD cybersecurity policies, coordinate with cybersecurity team.

Skills

IT support

Cleared environment

IAT certification

Windows & Linux

Account management

Site buildout

Documentation skills

25% travel

DoD experience

Education

Associate degree

Relevant certifications

Tools

Structured cabling

Rack installation

AV/VTC setup

ITSM

IT ticketing tools

Job description

Nooks is building classified infrastructure across multiple markets and needs an IT Support Specialist to stand up new sites. You will deploy workstations, cabling, and peripherals, then support both classified and unclassified systems while documenting every step.

Role requires 1–2 years in IT support or sysadmin with DoD exposure preferred, Windows/Linux basics, and DoD/IA certification progress. Travel ~25% and strong teamwork are expected.