Onsite Inventory & Program Service Specialist

Wurth Industry US; Sioux City (IA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

10 paid holidays

Job summary

Wurth Industry North America is seeking a Program Service Representative to stock and deliver product, manage onsite CPS Program operations, and uphold service standards at customer facilities in Sioux City, IA. You will maintain inventory levels and ensure safety and clear communication across teams.

The role requires 1–2 years of warehouse experience, 2+ years in customer management, a valid driver’s license, ability to pass DOT certification, and proficiency with Microsoft Office.

Qualifications

• High school diploma/GED required.
• 1-2 years of material handling or warehouse experience.
• Minimum of 2 years' experience in customer management.
• Valid Driver's License and clean driving record.
• Ability to pass/maintain DOT certification.
• The employee is regularly required to lift 30 to 60 pounds.
• Work is performed in customer's facilities and will have a wide range of work conditions, including summer and winter driving conditions.
• Basic computer knowledge including Microsoft Office.
• Ability to communicate effectively with both verbal and written communications with all departments within an organization.
• Ability to solve practical problems.
• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.

Responsibilities

• Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels.
• Transport product to customers as necessary.
• Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments.
• Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders.
• Maintain expert knowledge of program systems and operations.
• Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance.
• Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication.
• Comply with all organizational policies and procedures, including internal and customer safety standards.
• All other duties as assigned.

Skills

Customer management

DOT certification

Driver's license

Lifting 30-60 lbs

Microsoft Office

Communication skills

Problem solving

Relationship building

Education

High school diploma/GED

Job description

Wurth Industry North America is seeking a Program Service Representative to stock and deliver product, manage onsite CPS Program operations, and uphold service standards at customer facilities in Sioux City, IA. You will maintain inventory levels and ensure safety and clear communication across teams.

The role requires 1–2 years of warehouse experience, 2+ years in customer management, a valid driver’s license, ability to pass DOT certification, and proficiency with Microsoft Office.