Onsite Installation Coordinator – Travel Ready

Norbec; Harrisburg (Dauphin County); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Norbec seeks an Installation Coordinator to support our walk-in cooler and freezer projects across the United States. You will coordinate site activities, work with project management and customer service teams, and ensure smooth transitions from kickoff to final customer acceptance.

The role requires regular travel within the territory, occasional overnight stays, and close collaboration with installers, customers, and regional sales managers to deliver outstanding client experiences.

Qualifications

• 3–5 years experience with a manufacturer of cold storage, refrigerated or food service equipment solutions.
• Knowledge in reading construction plans.
• Valid driver’s license.
• Excellent written and verbal communication skills.

Responsabilités

• Coordinate and/or attend kick-off meetings for new projects.
• Possible field surveys prior to production.
• Ensure proper scheduling of production with GC and with Norbec’s internal project management team.
• Ensure that installation company have been scheduled and ready for site installation in coordination with product delivery.
• Travel to customer locations at the beginning of most projects to coordinate with installers and customer’s project managers.
• Report back internally and to the customer with regular site calls or follow-up visits with field reports to document progress of given projects.
• Ensure the proper installation methods are applied by the installation team and are within Norbec’s QA/QC program.
• Conduct site inspections and gain customer sign off at the end of every project to ensure customer satisfaction.
• Develop and maintain meaningful relationships with installers, customer’s project managers, and other stakeholders.
• Interface between the job site, the Norbec project management team, and other departments.
• Develop an expertise in evaluating required renovation, fixes required on-site and provide recommendations.
• Resolve everyday site issues.
• Report activities via a reporting tool (Daily Report).

Connaissances

Project management

Communication

Reading plans

Site coordination

Formation

College degree or equivalent

Description du poste

Norbec seeks an Installation Coordinator to support our walk-in cooler and freezer projects across the United States. You will coordinate site activities, work with project management and customer service teams, and ensure smooth transitions from kickoff to final customer acceptance.

The role requires regular travel within the territory, occasional overnight stays, and close collaboration with installers, customers, and regional sales managers to deliver outstanding client experiences.