Onsite Inside Sales & Admin Specialist

Midwest Veterinary Supply, Inc.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan

Paid holidays

Paid time off (PTO)

Business casual environment

Casual dress days

Birthday celebrations

Job summary

Midwest Veterinary Supply, Inc. is hiring a full-time Inside Sales Support Clerk for our Birmingham, AL call center. This 100% onsite role supports Inside Sales Representatives with order processing, returns, and customer communications.

You will cover front-desk duties and assist with sales reports, blitz accounts, and daily order monitoring. Strong English, basic computer skills, and attention to detail are required.

Qualifications

• High School Diploma or GED required for full-time employees.
• Ability to read, write and speak English.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedural manuals.
• Basic computer skills and data entry on a Windows-based computer.
• Ability to differentiate details related to product codes and descriptions.
• Ability to perform basic math operations for order processing.
• Ability to work well with others and independently.

Responsibilities

• Answer incoming calls and route appropriately; assist customers with inquiries and order placement.
• Enter orders accurately and timely; provide promotional information; cover receptionist duties during breaks or absences.
• Support ISRs by coordinating promotions and viewing/releasing internet orders.
• Handle returns, credits, rebills, mis-ships, and manufacturer returns; obtain manager approvals; communicate with customers and manufacturers.
• Assist with sales reports, goal tracking, spiff tracking, and meeting coordination.
• Monitor order status, track orders via carrier websites, and coordinate with shipping/operations to resolve issues.

Skills

Data entry

English literacy

Basic computer skills

Attention to detail

Team player

Education

High School Diploma or GED

Tools

Windows OS

CRM systems

Job description

Midwest Veterinary Supply, Inc. is hiring a full-time Inside Sales Support Clerk for our Birmingham, AL call center. This 100% onsite role supports Inside Sales Representatives with order processing, returns, and customer communications.

You will cover front-desk duties and assist with sales reports, blitz accounts, and daily order monitoring. Strong English, basic computer skills, and attention to detail are required.