Onsite Implementation Lead - 60-Day Account Owner

micro1; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

micro1 is seeking an experienced professional to manage on-site rollouts and ensure successful account transitions. The role involves training dispatchers and providing insights for product changes based on field observations.

The ideal candidate will have over 5 years of experience in operations or customer-facing roles, with a background in trades or service operations. Willingness to travel is required.

Qualifications

• 5+ years in implementation, operations, or customer-facing field work.
• Background in trades or service operations.
• Experience in developing dispatcher training programs.

Responsibilities

• Lead on-site rollouts for new accounts.
• Train dispatchers and technicians.
• Own the success metric for the first 60 days.

Skills

Implementation experience

Customer-facing field work

Training program development

Product analytics

Job description

micro1 is seeking an experienced professional to manage on-site rollouts and ensure successful account transitions. The role involves training dispatchers and providing insights for product changes based on field observations.

The ideal candidate will have over 5 years of experience in operations or customer-facing roles, with a background in trades or service operations. Willingness to travel is required.