Onsite Imaging Field Service Engineer II

Scorpion Therapeutics; South Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Scorpion Therapeutics seeks a Field Service Engineer 2 to install, troubleshoot, maintain, and repair medical imaging and diagnostic equipment at healthcare facilities.

You will lead equipment installations, perform preventative maintenance, resolve service issues, and ensure regulatory compliance while maintaining strong customer relationships; some travel to the Columbia, SC area and possible overnight stays may be required.

Qualifications

• Associate's or Bachelor's degree plus relevant experience; military equivalent acceptable.
• High school diploma with 6+ years in the industry also qualifies.
• 3+ years servicing medical equipment or military equivalent is required.

Responsibilities

• Managing customer relationships and ensuring satisfaction.
• Escalating issues as needed to resolve service gaps.
• Adhering to regulatory and hospital protocols.
• Supporting revenue growth through upselling value-added services.
• Leading equipment installations and preventative maintenance.

Skills

Medical device troubleshooting

Service repair

Installations

Customer communication

Web apps familiarity

Microsoft Office

Education

Associate's degree

Bachelor's degree

High school diploma with 6+ years experience

Job description

Scorpion Therapeutics seeks a Field Service Engineer 2 to install, troubleshoot, maintain, and repair medical imaging and diagnostic equipment at healthcare facilities.

You will lead equipment installations, perform preventative maintenance, resolve service issues, and ensure regulatory compliance while maintaining strong customer relationships; some travel to the Columbia, SC area and possible overnight stays may be required.