Onsite HR Partner: Engagement & People Experience

Amazon; West Jordan (UT); On-site; USD 51,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an HR Partner for the AMZL PXT team to support operations with standard work, employee experience, engagement, and leadership development. You will partner with PXT and Operations to foster a culture where employees feel valued, heard, and supported, while handling sensitive information with discretion.

You will work onsite at an Amazon facility and contribute to site-level engagement, communication, and culture-building initiatives, using data tools to track trends and produce

Qualifications

• Bachelor's degree or 2+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing) experience
• Knowledge of basic computer business applications such as MS Word, MS Excel and MS Outlook
• Experience handling confidential information
• Experience communicating complex concepts clearly and effectively to diverse audiences across different functions
• Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
• Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
• Demonstrated ability to analyze information, solve problems, and make data-driven decisions
• Intermediate skills in Microsoft Excel (e.g., pivot tables, v-lookups, formulas)
• Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
• Ability to train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and end-user experience
• Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
• Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
• Ability to exercise sound judgement and navigate ambiguous situations with limited direction
• Basic understanding of HR processes and policies
• Demonstrated problem-solving skills and resourcefulness

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations
• Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions
• Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption

Skills

Communication

Data-driven decisions

Confidential information handling

Microsoft Excel

Education

Bachelor's degree or equivalent HR experience

Tools

MS Word

MS Excel

MS Outlook

Job description

Amazon is seeking an HR Partner for the AMZL PXT team to support operations with standard work, employee experience, engagement, and leadership development. You will partner with PXT and Operations to foster a culture where employees feel valued, heard, and supported, while handling sensitive information with discretion.

You will work onsite at an Amazon facility and contribute to site-level engagement, communication, and culture-building initiatives, using data tools to track trends and produce