Onsite HR Generalist - Hospitality & Retail Ops

Avolta (old); Charleston (SC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Generous paid time off

Holiday pay

Employee discounts across all brands

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta is hiring an HR Specialist to support the People & Culture team at Charleston International Airport. You will handle recruitment, onboarding, benefits, and employee relations for on-site operations across Retail, Dunkin’, and Chick-fil-A outlets.

You will ensure compliance with labor laws and company policies while managing confidential information and coordinating investigations as needed. This is an on-site role with potential travel and growth opportunities within the airport

Qualifications

• 2–4 years of administrative experience, ideally in HR.
• 1+ year of hospitality, food & beverage, or retail experience preferred.
• Combined education and experience must exceed 2 years.
• Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
• Strong customer service, communication, and interpersonal skills.
• High level of professionalism, confidentiality, and discretion.
• Detail-oriented with excellent organizational abilities.
• Able to interpret and simplify policies and legal documents for team understanding.
• Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations.
• Comfortable using HRIS and business systems; quick to learn new technologies.

Responsibilities

• Serve as an onsite HR representative, supporting operations management and hourly team members.
• Assist in the implementation of corporate and local People & Culture initiatives.
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies.
• Coordinate and support confidential investigations and employee relations matters.
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate.
• Partner with operations to ensure compliance with airport and landlord policies and expectations.
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics.
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns.
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention.
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience.

Job description

Avolta is hiring an HR Specialist to support the People & Culture team at Charleston International Airport. You will handle recruitment, onboarding, benefits, and employee relations for on-site operations across Retail, Dunkin’, and Chick-fil-A outlets.

You will ensure compliance with labor laws and company policies while managing confidential information and coordinating investigations as needed. This is an on-site role with potential travel and growth opportunities within the airport