Human Resources Specialist

Avolta (old); Charleston (SC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Generous paid time off

Holiday pay

Employee discounts across all brands

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta is hiring an HR Specialist to support the People & Culture team at Charleston International Airport. You will handle recruitment, onboarding, benefits, and employee relations for on-site operations across Retail, Dunkin’, and Chick-fil-A outlets.

You will ensure compliance with labor laws and company policies while managing confidential information and coordinating investigations as needed. This is an on-site role with potential travel and growth opportunities within the airport

Qualifications

• 2–4 years of administrative experience, ideally in HR.
• 1+ year of hospitality, food & beverage, or retail experience preferred.
• Combined education and experience must exceed 2 years.
• Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
• Strong customer service, communication, and interpersonal skills.
• High level of professionalism, confidentiality, and discretion.
• Detail-oriented with excellent organizational abilities.
• Able to interpret and simplify policies and legal documents for team understanding.
• Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations.
• Comfortable using HRIS and business systems; quick to learn new technologies.

Responsibilities

• Serve as an onsite HR representative, supporting operations management and hourly team members.
• Assist in the implementation of corporate and local People & Culture initiatives.
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies.
• Coordinate and support confidential investigations and employee relations matters.
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate.
• Partner with operations to ensure compliance with airport and landlord policies and expectations.
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics.
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns.
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention.
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience.

Job description

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The HR Specialist provides essential administrative and operational support to the People & Culture department at Charleston International Airport, comprised of Retail, Dunkin’, and Chick-fil-A locations. This role is responsible for executing core HR functions including recruitment, onboarding, compensation, benefits administration, and employee relations, while ensuring full compliance with applicable labor laws and company policies.

Essential Functions:

• Serve as an onsite HR representative, supporting operations management and hourly team members
• Assist in the implementation of corporate and local People & Culture initiatives
• Ensure adherence to federal, state, and local employment laws, collective bargaining agreements, and internal policies
• Coordinate and support confidential investigations and employee relations matters
• Identify and address HR-related issues, maintaining confidentiality and escalating when appropriate
• Partner with operations to ensure compliance with airport and landlord policies and expectations
• Manage end-to-end recruitment processes, including job postings, applicant screening, interview coordination, and onboarding logistics
• Respond to team member inquiries regarding compensation, scheduling, policies, and general concerns
• Maintain accurate employee records and HR systems; perform administrative tasks including data entry, reporting, and document retention
• Facilitate new hire orientation to ensure a positive and compliant onboarding experience

Minimum Qualifications:

• 2–4 years of administrative experience, ideally in HR
• 1+ year of hospitality, food & beverage, or retail experience preferred
• Combined education and experience must exceed 2 years
• Coursework toward HR certification or demonstrated knowledge of HR laws, regulations, and best practices required.
• Strong customer service, communication, and interpersonal skills
• High level of professionalism, confidentiality, and discretion
• Detail-oriented with excellent organizational abilities
• Able to interpret and simplify policies and legal documents for team understanding
• Proficient in Microsoft Office; skilled in creating documents, spreadsheets, and presentations
• Comfortable using HRIS and business systems; quick to learn new technologies

Location/Travel:

• Requires on-site attendance to assigned location(s) five days per week: this is NOT a remote position
• May require up to 10% travel

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

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Nearest Major Market: Charleston South Carolina
Nearest Secondary Market: South Carolina