Onsite Hospitality Manager

Landing; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading flexible living provider in multiple markets is seeking an Onsite Hospitality Manager to oversee member experiences and daily operations. This role requires managing reservations, building relationships with property partners, and ensuring quality standards across homes. The ideal candidate should have over a year of experience in hospitality or operations, exhibit strong communication skills, and have a proactive customer-first mindset. This opportunity supports growth in the rapidly expanding company.

Qualifications

• 1+ years of management, hospitality, or operations experience.
• Ability to work independently and handle multiple priorities.
• Proactive, hands-on approach in guest service.

Responsibilities

• Oversee reservations and coordinate with booking platforms.
• Build strong relationships with property partners and teams.
• Ensure homes meet standards and resolve operational issues.

Skills

Hospitality or hotel operations

Strong communication skills

Relationship-building skills

Customer-first mindset

Job description

About Us:

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers with access to a network of apartments in 35+ markets with no deposits, hassles, or stress.

As Landing continues expanding into new cities, we're always looking to connect with talented hospitality and operations professionals who want to help us deliver exceptional living experiences.

Interested in joining Landing but don’t see an opening in your city yet? We’re building a pipeline of Hospitality Managers for upcoming opportunities across multiple markets. By applying here, you’ll be considered for new roles open in current and future markets.

About the Role:

Onsite Hospitality Manager at Landing, you’ll own the member experience in your market. You’ll manage daily operations across properties, ensuring homes meet our quality standards and members have seamless stays. This role blends hospitality, operations, and relationship management — perfect for someone who enjoys both strategic thinking and hands‑on problem solving.

What You’ll Do:

• Oversee reservations and coordinate with booking platforms (Airbnb, Booking.com, etc.)
• Build strong relationships with property partners and housekeeping teams
• Ensure homes meet Landing standards and resolve operational issues quickly
• Manage guest inquiries and support requests across multiple channels
• Track market performance and report key metrics to leadership
• Improve operational processes to support growth

What We’re Looking For:

We’re seeking candidates who thrive in fast‑paced operations roles, often with backgrounds in:

• Hospitality or hotel operations
• Short‑term rental operations
• Multifamily or property management
• Startup operations where wearing multiple hats is common

Additional qualifications:

• 1+ years of management, hospitality, or operations experience
• Strong communication and relationship‑building skills
• Customer‑first mindset with a proactive, hands‑on approach
• Ability to work independently and handle multiple priorities
• Based in or open to relocating to a Landing market; requires living onsite at the property

Join us, take ownership, and help create amazing experiences for members — your next big opportunity is here!