Onsite HOA Operations Manager

Socket.dev; Newport Beach (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Work-Life Balance

Career Growth

Training and Mentorship from Leaders

Cell Phone Stipend

Medical (HMO and PPO)

Dental and Vision

401(k) with Company Match

PTO

12 Paid Holidays

Job summary

Keystone Pacific Property Management, LLC is seeking an Assistant General Manager to join our onsite team in Newport Beach, CA. You will support daily HOA operations, interact with Boards, residents, and staff, and help manage leasing, payments, and maintenance coordination.

The role emphasizes exceptional customer service, organization, and adherence to Fair Housing laws, with opportunities for growth within a respected HOA management firm.

Qualifications

• Must possess a valid driver’s license and maintain a clean DMV record.
• Must have reliable transportation and the ability to drive to and from communities.
• Ability to provide impeccable customer service to all parties.
• Knowledge of business communications, vocabulary, spelling, and arithmetic.
• Knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to type a minimum of 40 wpm, take and transcribe dictation, and prepare reports using word processing software.
• Must be able to work extended hours or overtime.
• Verifiable references.
• Able to pass a background check.

Responsibilities

• Assist the General Manager with daily property operations and administrative duties.
• Provide friendly, professional service to current and prospective residents.
• Respond to resident questions, concerns, and service requests promptly.
• Assist with leasing, applications, move-ins, move-outs, and resident communications.
• Coordinate with maintenance staff, vendors, contractors, and other team members.
• Oversee property operations when the General Manager is unavailable.
• Maintain confidentiality and comply with Fair Housing laws and company policies.

Skills

Driver's license

Customer service

Communication

MS Office

Typing 40 wpm

Background check

Time management

Education

High school diploma or GED

Bachelor’s degree preferred

Experience supporting a General Manager

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Keystone Pacific Property Management, LLC is seeking an Assistant General Manager to join our onsite team in Newport Beach, CA. You will support daily HOA operations, interact with Boards, residents, and staff, and help manage leasing, payments, and maintenance coordination.

The role emphasizes exceptional customer service, organization, and adherence to Fair Housing laws, with opportunities for growth within a respected HOA management firm.