Onsite Healthcare Marketing & Operations Lead

Los Angeles Center for Ear, Nose, Throat and Allergy; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Los Angeles Center for Ear, Nose, Throat and Allergy is seeking an onsite Marketing Manager to turn strategy into daily, measurable action in a fast-paced healthcare setting.

You will own the marketing calendar, manage cross‑functional workflows, and partner with physicians and staff to localize messages across multiple clinics. This hands-on leadership role emphasizes execution, accountability, and improving the patient and employee experience.

Qualifications

• 3–5 years of experience in marketing execution, preferably in a healthcare or multi-site service business.
• Strong project management skills (Asana, Trello, or equivalent).
• Familiarity with email platforms (Mailchimp, etc.), CMS (WordPress), and analytics (Google Analytics, Search Console).
• Excellent written communication skills.
• Spanish language proficiency is a plus.
• Bachelor’s degree in Marketing, Communications, or a related field preferred.
• Ability to drive to different locations across the greater Los Angeles / SoCal area

Responsibilities

• Own the day-to-day marketing calendar across digital, print, in-clinic, and community channels.
• Track progress across active initiatives and campaigns, ensuring no ball is dropped.
• Coordinate across internal stakeholders (e.g. clinical ops, front desk, physician liaisons) and external partners (SEO, Google Ads, creative vendors, printers).
• Monitor performance dashboards (website traffic, lead volume, patient acquisition cost, etc.) and surface actionable insights.
• Maintain accountability on timelines, deliverables, and quality control for all marketing outputs.
• Manage the production and distribution of ongoing patient communications (email, web, print).
• In collaboration with leadership, you will build content pillars and strategy for all social channels, and lead execution.
• Support development and execution of referral outreach materials, front-desk scripts, and location-specific marketing assets.
• Partner with physicians and staff to localize content and messaging by clinic.
• Ensure brand consistency across all locations, signage, brochures, swag, and online profiles.
• Help manage online reputation (Google reviews, Healthgrades, Yelp, etc.), and surface reputation trends.
• Support ongoing efforts to improve the in-clinic experience from a marketing POV—TV screens, printed materials, posters, etc.

Skills

Marketing execution

Project management

Email platforms

CMS (WordPress)

Analytics

Written communication

Spanish (plus)

Education

Bachelor’s degree in Marketing/Communications or related field

Tools

Asana

Trello

Mailchimp

WordPress

Google Analytics

Search Console

Job description

Los Angeles Center for Ear, Nose, Throat and Allergy is seeking an onsite Marketing Manager to turn strategy into daily, measurable action in a fast-paced healthcare setting.

You will own the marketing calendar, manage cross‑functional workflows, and partner with physicians and staff to localize messages across multiple clinics. This hands-on leadership role emphasizes execution, accountability, and improving the patient and employee experience.