Onsite Global Network Engineer – Azure & SD-WAN Expert

IKO North America; Agawam (MA); On-site; USD 100,000 - 116,000; Full time

Benefits offered by this job

Health Insurance (incl. teledoc & FSA)

Dental Insurance

Vision Insurance

Life Insurance

Health Spending Account

Employee Support and Mental Wellness

Short-term Disability

401(k) Match

Paid Vacation

Floating Days

Employee Assistance Program

Employee Engagement Events

Awards and Recognition

Tuition Reimbursement

Service Awards

Employee Perks & Discounts

Job summary

IKO Industries Ltd. in Agawam, Massachusetts is seeking a Global Network Engineer to lead design, testing, and deployment of network, security, voice, wireless, and cloud infrastructure across global locations.

You will provide Level 3 support, develop proofs of concept, and create documentation for the Network Operations team. Position is fully onsite at the Agawam office with travel within North America and Europe as needed.

Qualifications

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Engineering, or a related field.
• 7–10 years of experience designing and managing large enterprise networks, data center systems, and network architecture.
• 3–5 years of experience supporting Microsoft Azure in a hybrid environment, including designing cloud networking solutions.
• Expert-level knowledge of enterprise switching and routing technologies, particularly BGP and OSPF.
• Hands-on experience configuring, maintaining, and troubleshooting Palo Alto firewalls.
• Experience with HP Networking, Aruba switches, Aruba access points, Aruba Wireless, and Aruba Central.
• Experience designing Azure Virtual Networks, VPN gateways, ExpressRoute, and hybrid-cloud connectivity.
• Experience with SD-WAN technologies and enterprise load-balancing solutions such as A10 or F5.
• Experience evaluating data center and cloud networking trends and developing related hardware and software standards.
• Strong knowledge of network diagnostic and administration tools, including Nmap, Wireshark, SSH, SCP, Telnet, and FTP.
• Knowledge of Microsoft network protocols and technologies, including SMB, CIFS, MAPI, ActiveSync, and SQL.
• Familiarity with Microsoft 365, Azure Active Directory, Proofpoint, Citrix NetScaler, Citrix XenMobile MDM, and VMware.
• Experience developing or supporting Business Continuity and Disaster Recovery plans.
• Strong problem-solving, technical documentation, communication, and presentation skills.
• Ability to lead technical discussions, collaborate across departments, and influence technical decisions.
• Ability to maintain best-practice standards while driving innovation in network and cloud networking solutions.
• Knowledge of French, or a willingness to develop French-language skills, is considered an asset
• Ability to travel approximately 10% within North America and Europe
• Valid driver’s license

Responsibilities

• Design and implement network, security, voice, wireless, and cloud networking infrastructure in accordance with business requirements and established global IT standards
• Design and support Azure cloud networking solutions, including Azure Virtual Networks, ExpressRoute, VPN gateways, and hybrid-cloud connectivity
• Provide Level 3 support and diagnose complex network, security, voice, Aruba Wireless, and Aruba Central issues using established tools and processes
• Develop proofs of concept and evaluate new network, security, wireless, voice, and cloud technologies
• Implement and support switching and routing infrastructure, including BGP, OSPF, RIP, and SD‑WAN technologies
• Configure, maintain, and troubleshoot Palo Alto firewalls, Aruba switches, wireless access points, and related network security technologies
• Coordinate with vendors regarding service changes, hardware and software orders, technical support, and implementation activities
• Create and maintain technical documentation, operating procedures, policies, network diagrams, and standard processes
• Implement and monitor security solutions, standards, and policies in accordance with IKO’s Information Security Framework
• Assist with investigations of potential security breaches as a member of the incident management team
• Represent the network, security, voice, wireless, and cloud networking functions during internal and external audits
• Support the development and testing of Business Continuity Plans for network and cloud networking infrastructure
• Provide technical guidance to the Network Operations team and other IT stakeholders
• Travel to IKO locations within North America and Europe as required
• Perform additional duties as assigned by the Senior Manager, Global Network and Communications

Skills

Palo Alto Firewalls

Azure Networking

Azure Virtual Networks

ExpressRoute

SD-WAN

BGP

OSPF

Aruba Wireless

Aruba Central

VPN gateways

Nmap

Wireshark

SSH

SCP

Telnet

FTP

SMB

CIFS

MAPI

ActiveSync

SQL

VMware

Microsoft 365

Azure Active Directory

Proofpoint

Citrix NetScaler

Citrix XenMobile MDM

Business Continuity Planning

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

Tools

HP Networking

Aruba Central

Aruba switches

Job description

IKO Industries Ltd. in Agawam, Massachusetts is seeking a Global Network Engineer to lead design, testing, and deployment of network, security, voice, wireless, and cloud infrastructure across global locations.

You will provide Level 3 support, develop proofs of concept, and create documentation for the Network Operations team. Position is fully onsite at the Agawam office with travel within North America and Europe as needed.