Global Network Engineer

IKO Industries; Agawam (MA); On-site; USD 96,000 - 129,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Long-Term Disability

Tuition Reimbursement

Paid Vacation

Floating Days

Employee Assistance Program

Awards & Recognition

Perks & Discounts

Job summary

IKO Industries in Agawam, Massachusetts, is seeking a Network Infrastructure Lead to manage and implement network, security, voice, and cloud networking infrastructure. The successful candidate will utilize extensive experience in enterprise networks and Azure Cloud to deliver innovative solutions and maintain global IT standards.

Key responsibilities include designing network solutions, troubleshooting issues, and ensuring compliance with security policies. Strong leadership and communication skills are essential. Benefits include competitive salary and comprehensive health plans.

Qualifications

• 7-10 years’ experience designing and managing large enterprise networks.
• 3-5 years’ experience with Azure Cloud in a hybrid environment.
• Hands-on experience with Palo Alto Firewalls.

Responsibilities

• Design and implement cloud networking infrastructure.
• Diagnose and troubleshoot network issues.
• Maintain documentation for technical procedures.
• Implement and monitor security solutions.

Skills

Designing enterprise networks

Cloud networking solutions

Switching and routing (BGP, OSPF)

Security standards implementation

Collaboration and leadership

Problem-solving skills

Communication skills

French language skills

Education

Bachelor’s degree in IT or related field

Tools

Azure

Palo Alto Firewalls

Job description

Job Summary

Reporting to the Senior Manager, Global Network and Communications, the successful candidate will be responsible for leading the design, testing, and initial deployment of network, security, voice, and cloud networking infrastructure across global IKO locations. This role focuses on Level 3 support, developing proofs of concept (POCs), implementing new technologies, and creating comprehensive documentation to support the Network Operations team. The successful candidate will apply advanced technical expertise, problem‑solving skills, and communication abilities to ensure solutions align with IKO’s business requirements and global IT standards.

Responsibilities

• Design and implement network, security, voice, and cloud networking infrastructure, including Azure Virtual Networks, ExpressRoute, and VPN gateways, to meet business requirements and align with defined Global IT standards.
• Diagnose and troubleshoot network, security, voice, Aruba Wireless, and Aruba Central issues using standard tools and processes.
• Communicate with vendors for service changes, hardware/software orders, and coordination of related activities.
• Maintain published documentation for technical procedures, policies, and standard processes related to network, cloud networking, Aruba Wireless, and Aruba Central infrastructure.
• Implement and monitor security solutions, standards, and policies in accordance with IKO’s Information Security Framework.
• Assist in investigations of possible security breaches as part of the incident management team.
• Represent the network, security, voice, cloud networking, Aruba Wireless, and Aruba Central groups during audits.
• Support the development of Business Continuity Plans (BCP) for network and cloud networking infrastructure.
• Perform additional duties as assigned by the Senior Manager, Global Network and Communications.

Qualifications

• 7‑10 years’ experience designing and managing large enterprise networks, datacenter systems, and systems architecture.
• 3‑5 years’ experience with Azure Cloud in a hybrid environment, including designing cloud networking solutions.
• Expert knowledge of switching and routing, particularly BGP and OSPF.
• Hands‑on experience with Palo Alto Firewalls.
• Experience assessing datacenter and cloud networking trends to develop and implement hardware and software standards.
• Strong collaboration skills with the ability to lead technical discussions, participate in departmental meetings, and influence outcomes.
• Ability to uphold best‑practice standards and drive innovation in network and cloud networking solutions.
• Excellent problem‑solving, communication, and presentation skills.
• Knowledge of French, or the ability to develop French language skills, is considered an asset.
• Bachelor’s degree or equivalent in Information Technology, Computer Science, Engineering, or a related field.
• Ability to travel approximately 10% within North America and Europe.
• Valid G driver’s license.

Benefits

Compensation: $96,000 – $129,000.

Benefits include Health, Dental, Vision, Life, Short‑Term Disability, Long‑Term Disability, HRSA, RRSP Match, Paid Vacation, Floating Days, Employee Assistance Program, Tuition Reimbursement, Awards & Recognition, and Perks & Discounts.

Equal Opportunity Employer

IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and consider all qualified applicants for employment without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Accommodations are available on request for candidates taking part in all aspects of the selection process.