Onsite General Manager

Associa; Kissimmee (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Associa seeks an Onsite General Manager to run daily operations of a community in Kissimmee, FL. You will implement policies, supervise staff, manage budgets, facilities, and reporting to the Board of Directors, ensuring compliance with laws.

The ideal candidate holds a FL LCAM license, an Associate or Bachelor's degree, food service certification, and strong leadership, communication, and customer service skills.

Qualifications

• Florida LCAM license required.
• Associate or bachelor’s degree preferred.
• Food Service Certification (FSC) or willingness to obtain.
• Solid knowledge of Microsoft Outlook, Excel, and Word.
• Strong leadership abilities and comfort with public speaking.
• Excellent written and verbal communication.
• Ability to manage workflow amid shifting priorities.
• Professional and respectful demeanor with all staff and guests.

Responsibilities

• Assist with implementation of Board policy and directives within scope of management agreement.
• Supervise all staff at the community.
• Oversee amenities such as tiki bar, sundry shop, and others.
• Assist with hiring, training, supervising, and performance management.
• Prepare schedules and establish priorities for routine and special work projects.
• Assist with annual budget.
• Oversee association operations per management agreement and policies.
• Act as liaison with the Board of Directors and homeowners.
• Review monthly financial reports and present management summary to the Board.
• Provide recommendations to the Board on major capital expenditures.
• Attend Board meetings and community events as needed.
• Prepare Board packages within established time frames.
• Maintain unit and contract files related to operations.
• Coordinate with ARB on architectural reviews and inspections.
• Oversee vendor management and performance evaluations.

Skills

Leadership

Public Speaking

Customer Service

Conflict Resolution

Time Management

Attention to Detail

Team Player

Communication Skills

Education

Associate/Bachelor's Degree

Tools

Microsoft Outlook

Excel

Word

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Onsite General Manager is responsible for the overall operation of the property and the day-to-day implementation of policies, procedures, and programs that ensure a well-managed, well-maintained building and ensure compliance with all applicable regulatory agencies and federal, state, and local laws. The General Manager works closely with the Board of Directors of the association to manage the day-to-day operations of the community, including fiscal management, facilities management, record keeping and communication.

Responsibilities

• Assist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Supervise all the staff at the community.
• Responsible for oversight of the different amenities of the property, such as tiki bar, sundry shop, and others.
• Assist with employee hiring, training, supervising, and performance management.
• Assist with preparing schedules and establishing priorities for routine and special work projects.
• Assist with annual budget.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Review monthly financial reports and ensure management summary is submitted to the Association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for routine and special project vendor management, including procurement as well as performance evaluation as contracted.
• Responsible for oversight of staff as the contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

• Valid Florida Community Association Manager License (LCAM) required.
• Associate or bachelor’s Degree preferred.
• Food Service Certification (FSC), or willingness to obtain, required.
• Solid knowledge ofMicrosoft Outlook, Excel, and Word.
• Solid knowledge of Construction and Restoration.
• Strong leadership abilities and comfort with public speaking(small and large groups).
• Conflict resolutionskills.
• Ability to meet deadlines and address time-sensitive issues.
• Superior multi-tasking skills.
• Excellent written and verbal communication.
• Ability to provide high-level customer service with astute attention to detail and organization.
• Must be a team player.
• Ability to manage workflow amid shifting priorities.
• Adaptable and dependable with a solid attendance record.
• Professional and respectful demeanor with all staff and guests at all times.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.