Onsite Fulfillment Specialist I – Print & Ship

Premera; Mountlake Terrace (WA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Free on-site parking

On-site fitness & well-being center

Tuition assistance

Job summary

Premera is hiring for a Fulfillment Services Representative I to join our Mountlake Terrace campus on-site. You will prepare, audit, and distribute printed marketing and member support materials, while handling confidential information and ensuring timely shipment in a regulated setting.

You’ll rotate duties and stay compliant with regulations in a collaborative team. The role emphasizes entry-level data entry, coordination with Sales and Marketing, and support for internal/external customers in

Qualifications

• Entry-level data entry into databases/spreadsheets.
• Experience in a warehouse, fulfillment, mailroom, or shipping environment preferred.
• Experience in health insurance, healthcare, or another regulated environment preferred.

Responsibilities

• Provide excellent customer service to internal and external customers; maintain positive relationships with business partners.
• Provide timely assistance; communicate issues, questions and status to customers and team members.
• Fulfill requests for print marketing and member support materials for internal and external customers: member kits, benefit booklets, contracts, producer print supplies.
• Retrieve requests from various sources, via phone, e-mail, shared e-mail distribution, and requests from the Sales database.
• Assemble kitted materials; photocopy/print customized pieces as needed.
• Prepare materials for shipping or mailing.
• Maintain logs and reporting tools.
• Assist with processing returned mail
• Provide shipping and receiving coverage during designated hours when a colleague is on leave.

Skills

Data entry

Warehouse/fulfillment experience

Healthcare experience

Job description

Premera is hiring for a Fulfillment Services Representative I to join our Mountlake Terrace campus on-site. You will prepare, audit, and distribute printed marketing and member support materials, while handling confidential information and ensuring timely shipment in a regulated setting.

You’ll rotate duties and stay compliant with regulations in a collaborative team. The role emphasizes entry-level data entry, coordination with Sales and Marketing, and support for internal/external customers in