Onsite Front Desk Coordinator – Mental Health Clinic

Radias Health; Saint Paul (MN); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

4 weeks PTO

12 paid holidays

Medical, dental, vision

HSA with employer contribution

Tuition reimbursement

Job summary

Radias Health in Saint Paul, MN is seeking a Front Desk Coordinator to be the first contact for clients and visitors. This onsite role manages the lobby, answers calls, schedules appointments, and assists with patient records while coordinating with clinical staff to ensure a welcoming, organized front desk.

The ideal candidate has strong communication, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High School diploma or equivalent.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Responsibilities

• Greet and assist visitors and promptly notify staff.
• Communicate messages to staff via phone, email, or text.
• Maintain privacy and confidentiality in reception.
• Display professionalism and de-escalate situations with clinical staff.
• Schedule appointments and send reminder calls for the Outpatient clinic.
• Assist with data entry, mailings, and document preparation.
• Handle mail and manage the postage meter.
• Complete paperwork, eligibility checks, and reports promptly.
• Ensure opening/closing of reception and proper phone system settings.
• Maintain a presentable reception area.
• Other duties as assigned.

Skills

Multiline phone system

Microsoft Office

Clerical skills

Education

High School diploma or equivalent

Job description

Radias Health in Saint Paul, MN is seeking a Front Desk Coordinator to be the first contact for clients and visitors. This onsite role manages the lobby, answers calls, schedules appointments, and assists with patient records while coordinating with clinical staff to ensure a welcoming, organized front desk.

The ideal candidate has strong communication, attention to detail, and the ability to multitask in a fast-paced healthcare environment.