Front Desk Coordinator – Mental Health Clinic (Onsite)

Radias Health; Hector Township (MN); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Parking

Remote expense stipend

PTO in year 1

Descrizione del lavoro

RADIAS Health is seeking a Front Desk Coordinator to welcome clients and visitors, manage the lobby, and be the first point of contact. This onsite role in Saint Paul, MN involves answering phones, scheduling, and basic admin tasks with a focus on professionalism and confidentiality.

The position offers Monday–Friday hours and a comprehensive benefits package. Experience in a mental health setting is preferred, with opportunities for growth within a caring clinical environment.

Competenze

• High School diploma or equivalent.
• Knowledge of office management.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Mansioni

• Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to various projects, including data entry, mailings, and document preparation as required.
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• Maintain a presentable reception area at all times.
• Other duties as assigned.
• High School diploma or equivalent.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Conoscenze

Excellent communication

Interpersonal skills

Attention to detail

Formazione

High School diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

RADIAS Health is seeking a Front Desk Coordinator to welcome clients and visitors, manage the lobby, and be the first point of contact. This onsite role in Saint Paul, MN involves answering phones, scheduling, and basic admin tasks with a focus on professionalism and confidentiality.

The position offers Monday–Friday hours and a comprehensive benefits package. Experience in a mental health setting is preferred, with opportunities for growth within a caring clinical environment.