Onsite Field Service Technician – Pumps & Systems

Grundfos

Chicago (IL)

On-site

USD 36,000 - 51,000

Full time

9 days ago

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Benefits offered by this job

Annual bonuses

Health insurance

Volunteer leave

Employee stock purchase program

Job summary

Grundfos in Aurora, IL is seeking a Field Service Technician to repair, maintain, and troubleshoot pump systems onsite with customers, ensuring reliable operations. You will work with the Field Service team to deliver expert service, advise on preventive solutions, and support installations, commissioning, and diagnostics, while travelling up to 50% of the time.

The role requires a technical education and 2+ years of pump experience; SAP knowledge is a plus.

Qualifications

2+ years of pump technology experience.
Technical education in electrical or mechanical engineering.
Ability to travel up to 50% for field work and short-notice mobilization.

Responsibilities

Disassemble, inspect, repair and reassemble pumps and systems in-shop or on customer sites.
Conduct risk assessments for tasks and report on Safety, Health and Environment matters.
Advise customers on system shortcomings and preventive solutions; identify sales leads.
Prepare service reports including warranty claims and hours; ensure timely submission.
Support installation, commissioning, diagnostics, and maintenance under SLAs.
Develop hands-on service capability and master service tools and equipment.