Onsite Field Service Technician – Diagnostics & Repairs

Epiroc; Elko (NV); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Health care eligibility

Wellness program

401(k) plan

Tuition reimbursement program

Paid Vacation

Paid Sick Time

Job summary

Epiroc USA LLC is seeking a Service Technician in Elko, NV to support preventative maintenance, diagnostics, and repairs for our mining and construction equipment. The role emphasizes safety, efficient service delivery, and clear communication with customers and the Service Coordinator.

Responsibilities include completing PDIs, on-site maintenance, and escalating complex issues while maintaining high quality standards.

Qualifications

• Experience in preventative maintenance and basic troubleshooting on industrial equipment.
• Ability to work independently and manage multiple projects.
• Strong safety awareness and PPE compliance.
• Excellent communication with Service Coordinator and customers.

Responsibilities

• Complete Pre-delivery Inspections (PDI) on machines.
• Perform routine preventative maintenance and troubleshoot repairs.
• Ensure tools and equipment are on-site and properly maintained.
• Communicate service and other relevant activities to the Service Coordinator in a complete and timely manner.
• Adhere to Company safety and environmental requirements, including PPE usage.
• Maintain courteous and professional demeanor with customers and internal staff.
• Take initiative to run diagnostics on malfunctioning equipment and initiate repairs.
• Work independently with minimal supervision on hydraulic and electrical repairs.
• Support varied activities with simultaneous projects in a fast-paced environment.
• Test and document proper operating parameters.
• Perform detailed failure analyses on rebuilt components and provide corrective actions.
• Serve as a subject matter expert for other service technicians.

Job description

Epiroc USA LLC is seeking a Service Technician in Elko, NV to support preventative maintenance, diagnostics, and repairs for our mining and construction equipment. The role emphasizes safety, efficient service delivery, and clear communication with customers and the Service Coordinator.

Responsibilities include completing PDIs, on-site maintenance, and escalating complex issues while maintaining high quality standards.