Onsite Field Service Engineer - Tech Repair & Customer Care

Edwards Vacuum; Austin (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work arrangements

Global training

Career growth

Health benefits

Job summary

Edwards Vacuum is seeking an Onsite Service Engineer to deliver expert repair services and ensure performance of our vacuum technology solutions at customer sites in the Austin, TX area.

You will conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair systems, install equipment, ensure safety compliance, and document activities. You will act as the on-site contact, providing recommendations and addressing customer needs promptly.

Qualifications

• High School Diploma is required; AS degree preferred or full military equivalent may substitute.
• 1-3 years of equivalent experience in electronic, mechanical, chemical, gas, refrigeration, or basic vacuum; customer facing experience preferred.

Responsibilities

• Report into the Site Manager and conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair technical systems to prevent downtime.
• Perform installations and ensure safety compliance; document activities.
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Skills

Customer focus

Troubleshooting

Self-directed

Communication

Teamwork

Safety compliance

Education

High School Diploma

AS degree preferred

Job description

Edwards Vacuum is seeking an Onsite Service Engineer to deliver expert repair services and ensure performance of our vacuum technology solutions at customer sites in the Austin, TX area.

You will conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair systems, install equipment, ensure safety compliance, and document activities. You will act as the on-site contact, providing recommendations and addressing customer needs promptly.