Onsite Field Service Engineer – Packaging Equipment

Packsize; Tennessee; On-site; USD 45,460 - 49,593; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Health Savings and Flexible Spending Accounts

Life and disability insurance

Employee Assistance Program

Job summary

Packsize is seeking a Resident Service Engineer for its operations in Pleasantville, TN. The role involves installing, maintaining, and troubleshooting Packsize equipment at customer sites. Ideal candidates will have strong mechanical knowledge and customer service skills, along with the ability to work independently.

The position offers a competitive hourly wage of $33–$36 and includes a comprehensive benefits package covering medical, dental, and vision expenses. Overnight travel may be required for training purposes.

Qualifications

• Creative problem solver with the ability to identify, analyze, maintain, and repair complex mechanical equipment.
• Strong communication skills to convey information clearly.
• Ability to work in a noisy environment and handle physical demands.

Responsibilities

• Install, configure, and maintain Packsize equipment at customer facilities.
• Troubleshoot issues using technical documentation.
• Perform routine maintenance and emergency services.

Skills

Customer service focus

Knowledge of Windows platforms

Proficiency with hand tools

Knowledge of mechanical platforms

Ability to work independently

Education

Associate’s Degree, Vocational Training, or equivalent experience

Bachelor’s Degree in a related field preferred

Tools

Microsoft Excel

Google Suite

Job description

Packsize is seeking a Resident Service Engineer for its operations in Pleasantville, TN. The role involves installing, maintaining, and troubleshooting Packsize equipment at customer sites. Ideal candidates will have strong mechanical knowledge and customer service skills, along with the ability to work independently.

The position offers a competitive hourly wage of $33–$36 and includes a comprehensive benefits package covering medical, dental, and vision expenses. Overnight travel may be required for training purposes.