Onsite Field Implementation Manager

ARC Document Solutions; Boise (ID); On-site; USD 80,000 - 110,000; Full time

Job summary

ARC Facilities in Boise, Idaho, United States seeks a Field-Based Project Manager to lead customer implementations, primarily on-site with extensive travel across North America. The role blends project management, technical consulting, training, and field deployment to ensure successful launches and high customer adoption.

You will work directly at customer facilities such as hospitals, schools, universities, and campuses, coordinating with internal teams and customers to configure and validate

Qualifications

• Bachelor's degree or equivalent professional experience.
• Strong communication, presentation, and client-facing skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple concurrent customer projects.
• Proactive problem-solving and analytical mindset.
• Detail-oriented with high-quality delivery.
• Willingness to travel extensively across North America.

Responsibilities

• Lead customers through complete implementation lifecycle.
• Conduct kickoff meetings and establish project plans.
• Coordinate activities with customers and internal teams.
• Manage multiple implementations concurrently.
• Serve as primary customer contact throughout implementation.
• Provide ongoing status updates and timelines.

Skills

Communication skills

Presentation skills

Organizational skills

Time management

Problem solving

Attention to detail

Adaptability

Project management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM platforms

Project management software

Job description

ARC Facilities in Boise, Idaho, United States seeks a Field-Based Project Manager to lead customer implementations, primarily on-site with extensive travel across North America. The role blends project management, technical consulting, training, and field deployment to ensure successful launches and high customer adoption.

You will work directly at customer facilities such as hospitals, schools, universities, and campuses, coordinating with internal teams and customers to configure and validate