Field Engineer Technician

Unisys; Chicago, Northern (IL, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Unisys is seeking a Field Engineer to deliver onsite engineering support for a base of large, complex clients. You will own onsite service activity and perform advanced maintenance including installations.

Successful candidates bring a high school diploma, potential technical certification or an associate degree, and typically 2–4 years in related work. This role emphasizes proactive problem solving and teamwork.

Qualifications

• High School Diploma or GED required.
• Technical certification or Associate Degree may be required.
• Typically 2–4 years of relevant experience.

Responsibilities

• Provides full Field Engineering support for a base of complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced maintenance and low-complexity installations.
• Provides feedback on equipment and processes to improve service.
• Uses advanced tools to resolve client problems and schedule installs.
• Identifies and resolves systemic issues within the team.
• Supports teammates with technical assistance and expertise.
• Contributes to client service metrics reporting and documentation.
• Monitors issues and suggests improvement recommendations.

Education

High School Diploma or GED

Technical Certification or Associate Degree

Job description

What success looks like in this role:

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

You will be successful in this role if you have:

High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years’ experience in area of responsibility

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting

Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity